We take pride in our partnership with Adobe Systems and are big fans of RoboHelp, a tool designed for developing help systems, policies and procedures and knowledge bases. Utilizing this software, Lightext specializes in building comprehensive libraries for internal staffs that are seamlessly merged. Users (such as call centers, operational departments, help desks, and the like) love the friendly interface and ability to find what they are searching for quickly. Help authors (policy and procedure staffs, trainers, writers, etc.) enjoy the updated interface, ability to reuse and share content, and the many ways to provide the ultimate end-user help experience.
Over the years, we have hosted joint webinars with Adobe Systems, published product reviews for new software releases, and presented ways to utilize the software in the business world at many conferences. Here are links to recent product reviews and webinars.